Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal information when you use our website.

1. Information We Collect

When you submit an enquiry through our website, we may collect:

Your name
Contact details (email address and/or phone number)
Any information you include in your message

We may also automatically collect limited technical data such as IP address and browser type for basic website analytics.

2. How We Use Your Information

We use your information to:

Respond to your enquiries
Provide quotes and information about our access hire services
Communicate with you regarding your request

We do not sell or rent your personal information to third parties.

3. Legal Basis for Processing

We process your personal information in accordance with the Protection of Personal Information Act (POPIA), based on your consent when submitting an enquiry and our legitimate business interest in responding to you.

4. Sharing of Information

We may share your information only where necessary, such as:

With service providers who help us operate our website or email systems
When required by law

All third parties are expected to handle your data securely.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access.

6. Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction or deletion of your information
Object to the processing of your data

To exercise these rights, please contact us using the details below.

7. Data Retention

We only keep your information for as long as necessary to respond to your enquiry or as required by law.

8. Cookies

Our website may use basic cookies or analytics tools to improve user experience. You can disable cookies in your browser settings if you prefer.